3 Security Questions to ask When Choosing an AI Platform

Time to read: 5 minutes

Date: March 22, 2024 

Security should be one of the main things that you look for when considering an AI platform. After all, security is something that needs to be front and center when it comes to your data! One of the biggest concerns in the AI world at the moment is data security. What does a company do with your data? Does it get stored somewhere? Is it sold or given to a third party? Will it be used to train another AI model? These questions are especially important when it comes to the data you are planning to use. Does it have anything to do with customer information for your business? Are you looking to use a bot to help analyze business data? Knowing how these things are being handled is vital if you want to both know what your data is being used for and how you can keep your data safe when using an AI platform.

With that in mind, we’ve put together a list of three of the biggest questions you should be asking when looking for an AI platform to improve your work.   

What Industry Standards and Regulations are Being Followed?

Standards and regulations are a big part of being able to tell how secure an AI platform is along with how seriously they regard your information. Generally, what you should look for is if they follow GDPR, CCPA, and DPDPA standards. Let’s briefly go over what each of these is. 

GDPR: General Data Protection Regulation (GDPR) compliance is a set of requirements for data protection. GDPR compliance was created by the European Union and is considered the strictest set of requirements in the world for personal data processing. The main goal of GDPR is data protection, and is used to protect data for anyone from the EU. Companies that operate in America that have customers in the European Union must comply with these laws and regulations. 

CCPA: CCPA stands for the California Consumer Privacy Act. Created in 2018, the act is meant to deal with data breaches in the tech industry. Compliance with CCPA requires that a company is transparent about data collection and usage and must use proper security measures to protect a user’s data. This set of regulations requires that companies and organizations answer user requests for how data is collected and stored, what third parties (if any) have access to user data, why an organization is collecting and/or selling user data, and more. Ultimately, CCPA requires a high degree of transparency when it comes to your data.

DPDPA: The Digital Personal Data Protection Act (DPDPA) are laws and regulations that a company or organization must follow if they process digital personal data in India or the processing of personal information that relates to goods or services there as well. These regulations come from a series of legislative hurdles over the course of several years. Like the other two sets of regulations mentioned earlier, the DPDPA is focused on protecting user data and ensuring that data privacy is protected. 

Each of these sets of rules and regulations focuses on separate sets of users, but the overarching value is that they all focus on protecting your data. On top of that, they also help users get more transparency from companies that use and/or store their data. This brings us to the topic of AI. When you are looking to incorporate AI into your business or for other uses, be sure that you check to see if it complies with these regulations. Knowing how your data is being stored and used is important! 

Is Your Data Being Used to Train Other Models?

Speaking of data usage, you need to learn if your data is being used to train other models. It’s important to know this, as anything that you are giving a chatbot could be stored and used to train another AI model. Are you using new ideas in the prompts and documents that you don’t want to share or reveal to other people? Are you giving a bot company data and information for analysis? The information that a business has access to can be incredibly sensitive, and giving that information to something that uses that data for training can be a very concerning issue. Make sure that you know if the AI platform you are using will use the data you give it on other things like training other models.     

Is Your Data Being Given to a Third Party?

Who gets access to your data? This is a huge question that should be answered when you are looking to use a bot. Whether you are using it for your business, research, or just for fun, you need to know who your data is being given or sold to. If a company sells your data to a third party, who is it being sold to? Ask yourself if you would be okay with having the data you provide sold to another company. For many users, this is a massive privacy concern.   

Conclusion

Ultimately, your data is your data. You need to know who and what you are giving it to and what it could be used for. This is a concern that is front and center when it comes to the rapid implementation of AI across industries. While AI is an incredible tool that can be used to improve the work you do or the services that you provide, it’s important to know exactly how your data and information are being used. 

Is There a Platform that Takes Security Seriously?

If you want to use an AI platform that strictly adheres to data protection laws and regulations, then check out Lobby Studio! Lobby is compliant with industry standards and regulations and never shares or sells your data to third parties. On top of all that, Lobby never uses your data to train AI models! This means that you can enjoy peace of mind when using Lobby Studio.  

Interested? Check out Lobby Studio here!